Introduction
At Fitment by Ozza, trading as The Tyre Company, we are committed to protecting your personal data and ensuring your privacy is respected. This Data Protection & Security Policy outlines how we collect, use, store, and protect your personal information when you visit our website or interact with us in any other capacity.
By using our website (www.fitmentbyozza.co.za) or engaging with our services, you consent to the collection and use of your personal data as outlined in this policy.
2. Information We Collect
We collect personal information when you make a purchase, contact us, or interact with our website in other ways. The types of information we may collect include:
Personal Identification Information: Name, email address, phone number, delivery address, etc.
Payment Information: Credit card details, bank account information (processed through secure payment gateways).
Usage Information: Data about how you use our website, including IP addresses, browser type, and pages visited.
Cookies and Tracking Technologies: As described in our Cookies Policy, we use cookies to improve user experience and gather analytics.
3. How We Use Your Information
We use your personal information for the following purposes:
To process and fulfill your orders.
To communicate with you about your orders, promotions, and updates.
To improve the functionality and content of our website.
To send marketing communications if you have opted in to receive them.
To handle customer support inquiries, complaints, and service requests.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with third-party service providers who help us operate our website, process payments, deliver products, or conduct marketing activities. These third parties are required to protect your data and use it only for the services we request.
We may also disclose your personal information if required by law, to comply with legal obligations, or to protect our rights and property.
5. Data Security
We implement reasonable technical, administrative, and physical measures to protect your personal data from unauthorized access, use, or disclosure. This includes the use of secure payment gateways, encryption, and firewalls.
6. Your Data Protection Rights
As a user, you have the following rights concerning your personal data:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request corrections to any inaccurate or incomplete personal data we hold about you.
Right to Erasure: You can request the deletion of your personal data, subject to certain legal conditions.
Right to Object: You can object to the processing of your personal data for marketing purposes.
Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
If you would like to exercise any of these rights, please contact us using the details provided below.
7. Retention of Your Data
We will only retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, we will securely dispose of it.
8. Data Transfer
If we transfer your personal data to a third party or process it outside South Africa, we will take all necessary steps to ensure that your data is protected in accordance with this policy.
9. Changes to the Data Protection & Security Policy
We reserve the right to update or change this policy at any time. Any changes will be posted on this page, and the updated policy will take effect as soon as it is published.
10. Contact Us
If you have any questions or concerns about our Data Protection & Security Policy or would like to exercise your data protection rights, please contact us:
Email: admin@fitmentbyozza.co.za
Phone: 0118543907
WhatsApp: +27727269240