1. Introduction At Fitment by Ozza, trading as The Tyre Company, we aim to provide a seamless and secure payment experience for our customers. This Payment Policy outlines the methods of payment available on our website, the payment process, and how we protect your financial information.

By making a purchase on www.fitmentbyozza.co.za, you agree to the terms outlined in this Payment Policy.

2. Accepted Payment Methods We currently accept the following payment methods for orders placed on our website:

Direct EFT (Electronic Funds Transfer): You can transfer funds directly from your bank account to our account. Payment details will be provided at checkout.

Payfast: Payfast is an online payment gateway that allows secure payments via credit/debit card or Instant EFT.

PayFlex (Coming Soon): A flexible payment option that allows you to split your payments into installments.

Happy Pay (Coming Soon): An additional payment method that will offer customers more flexibility with payment options.


3. Payment Processing Once your payment is successfully processed, you will receive an order confirmation email with details of your order, including the payment receipt. All payments will be processed in South African Rands (ZAR).

4. Security of Payments We are committed to keeping your payment information secure. Our payment gateways (such as Payfast) use SSL encryption technology to ensure that your payment details are transmitted securely. We do not store any payment details on our servers.

5. Payment Authorization By submitting your payment details, you authorize us to process the transaction. If payment cannot be processed for any reason, we may contact you for further verification. If we are unable to complete the transaction, your order may be canceled.

6. Order Confirmation Once we receive your payment, you will receive an email confirming your order and payment. Your order will be processed for shipping once the payment is cleared, and stock availability is confirmed.

7. Payment Errors or Disputes In the event of an error or dispute regarding a payment, please contact us immediately at admin@fitmentbyozza.co.za or WhatsApp +27727269240. We will work with you and the payment provider to resolve the issue.

8. Refunds If a refund is due, it will be processed in accordance with our Refund & Returns Policy. Refunds will be issued to the original payment method used, and the processing time may vary depending on the payment method.

9. Changes to Payment Methods We reserve the right to modify or add new payment methods at any time. Any changes will be communicated to you before you complete your order.

10. Contact Us If you have any questions regarding payments, please contact us:

Email: sales@fitmentbyozza.co.za

Phone: 0118543907

WhatsApp: +27727269240